Privacy statement ProFa Clean BV
ProFa Clean BV finds your privacy very important. We will therefore process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. In this privacy statement we explain to you what information we collect from you and why we do this. You can also read in this statement what your rights are with regard to this processing. For questions about your privacy, please contact info@profaclean.nl.
Article 1: Introduction
ProFa Clean BV is a private company, located in Grootebroek at Nijverheidsweg 7. We are registered in the trade register of the Chamber of Commerce under 89411269. We are the controller of your personal data.
Article 2: What data do I use?
Here you can find an overview of the data we process about you, why we do this, what legal basis we have for processing this data about you and how long we will keep this data.
We process your name, address, place of residence, e-mail, telephone number and other data that are necessary to optimally provide our services to you and to enable the execution of the agreement. We use this information to make you a satisfied customer during the term of our agreement. This data will be kept as long as there is a chance of repeat orders.
To manage your order, we will store your name, delivery address, billing address, email, telephone number, purchase history and payment details in our customer database for up to 7 years after concluding our agreement. We do this in connection with the execution and possible changes to the agreement.
We believe it is important to maintain a good relationship with you as a customer. We also store your name, username, address, email, location, order history and telephone number for our CRM system. We will not delete this data for relationship management purposes, unless you request this.
For invoicing and financial administration, we process your name, any company name, email, telephone number, Chamber of Commerce number, VAT number, customer number, bank details and outstanding balance. Without this information we cannot process your payment. We therefore need this information for the execution of the agreement. According to a legal obligation from the Tax Authorities, we must keep this data for 7 years. After this period we will delete this data from you.
If you unexpectedly have a complaint about our services, we will process your name, email, account number, telephone number, order number and the content of this complaint in order to achieve the best possible solution for you. We use this information for optimal execution of the agreement. We will delete data relating to complaints after settlement.
ProFa Clean BV has a commercial interest in using some of your personal data for marketing purposes. We process your name, address, place of residence, e-mail, telephone number and social media account for direct marketing and social media marketing. We will delete this data as soon as you unsubscribe from our newsletter or indicate that you no longer wish to be contacted by us.
To enable and optimize this website, we use analytics and retargeting services. We have a commercial interest in using your surfing behavior and related data to analyze our service and improve it where necessary. We will track your use of our website with Google Analytics and a Facebook Pixel and are bound by the retention periods of Google and Facebook.
These services use cookies. Cookies are small pieces of information that are sent to your browser when you visit our website and are then stored on the hard drive or in the memory of the device you use to visit our website. These cookies will not damage your devices.
In addition, Facebook collects target group statistics by means of a cookie. With this data we can place more targeted advertisements. These cookies are active for two years. However, the data collected by Facebook using this cookie is transmitted to us anonymized.
To enable posting reviews about our services, we process the content of your message with, if desired, your name and email. This data is stored via FeedbackCompany or our webshop. And when you want to contact us via the website, we ask for your name and email. When you post your message or send the contact form, this information automatically becomes visible to us. We delete the data from a sent contact form as soon as the contact request has been completed, unless an agreement results from this.
We process your name and the content of your message when you want to leave a comment on our articles or messages. This information automatically becomes visible and we will keep it until you delete your comment or we delete our message.
Finally, we process a password for your personal account on our website. We store this password encrypted in combination with your username. We do this to prevent security fraud. We store your account information until you delete your account.
If you have applied for a job with us and we enter into a working relationship with you, we process your name and address details, telephone number, date of birth, place of birth, e-mail address, BSN, IBAN, education and diplomas and possibly a passport photo. We need this information to conclude our employment contract. Without this information we cannot execute the agreement because, for example, we cannot pay your salary. We also make a copy of your ID or passport as a legal obligation and we ask you for a payroll tax statement. We keep this information in our administration for up to 7 years after you have left employment.
Article 3: How do we obtain this data?
We have obtained the above information from you as a customer, employee or website visitor, because you have provided this information to us. In addition, we may have obtained your data through one of our points of sale.
Article 4: What rights do you have with regard to this data?
The General Data Protection Regulation has given you a number of rights with regard to the personal data that you have had us process.
Inspection – You can at any time request ProFa Clean BV to inspect your data.
Change – If you would like to have your data adjusted, corrected, supplemented, shielded or deleted based on inspection, you can submit a request for this. You can also adjust a number of details in your personal account.
Objection – You can object to the processing of your data.
Data transfer – If you wish to transfer your data to another provider, we will provide your data in a structured and common form that can be opened by common digital systems.
Automated processing – You may always let us know your position on an automated decision and have this decision reconsidered by a third party.
Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services we can provide you.
To exercise your rights, you can send a request to info@profaclean.nl. We will assess your request as quickly as possible. If we cannot fulfill your request, we will inform you why we are rejecting your request.
Article 5: Who receives your data?
ProFa Clean BV will not provide your data to third parties unless this is necessary for business operations or is required by a legal obligation. Your data may be passed on to processors, parties involved in the execution of our agreement and external advisors for the execution of the agreement. We conclude processing agreements with these third parties to optimally protect your privacy. We will not sell your data to third parties.
Article 6: Automated decision-making
ProFa Clean BV can use automated decision-making based on data you provide. It is therefore possible that you will no longer receive emails from us after certain inactivity.
Article 7: Final provisions
We recommend that you consult this privacy statement regularly as we may make changes to the policy. If you have any questions about this statement or the way we use your data, please send an email to info@profaclean.nl. If you have a complaint about the way we handle your data, you can also let me know. You can also contact the Dutch Data Protection Authority.
PRIVACY POLICY
Privacy statement ProFa Clean BV
ProFa Clean BV finds your privacy very important. We will therefore process and use your data in a secure manner, entirely in accordance with the General Data Protection Regulation. In this privacy statement we explain to you what information we collect from you and why we do this. You can also read in this statement what your rights are with regard to this processing. For questions about your privacy, please contact info@profaclean.nl.
Article 1: Introduction
ProFa Clean BV is a private company, located in Grootebroek at Industrieweg 7e. We are registered in the trade register of the Chamber of Commerce under number to be completed. We are the controller of your personal data.
Article 2: What data do I use?
Here you can find an overview of the data we process about you, why we do this, what legal basis we have for processing this data about you and how long we will keep this data.
We process your name, address, place of residence, e-mail, telephone number and other data that are necessary to optimally provide our services to you and to enable the execution of the agreement. We use this information to make you a satisfied customer during the term of our agreement. This data will be kept as long as there is a chance of repeat orders.
To manage your order, we will store your name, delivery address, billing address, email, telephone number, purchase history and payment details in our customer database for up to 7 years after concluding our agreement. We do this in connection with the execution and possible changes to the agreement.
We believe it is important to maintain a good relationship with you as a customer. We also store your name, username, address, email, location, order history and telephone number for our CRM system. We will not delete this data for relationship management purposes, unless you request this.
For invoicing and financial administration, we process your name, any company name, email, telephone number, Chamber of Commerce number, VAT number, customer number, bank details and outstanding balance. Without this information we cannot process your payment. We therefore need this information for the execution of the agreement. According to a legal obligation from the Tax Authorities, we must keep this data for 7 years. After this period we will delete this data from you.
If you unexpectedly have a complaint about our services, we will process your name, email, account number, telephone number, order number and the content of this complaint in order to achieve the best possible solution for you. We use this information for optimal execution of the agreement. We will delete data relating to complaints after settlement.
ProFa Clean BV has a commercial interest in using some of your personal data for marketing purposes. We process your name, address, place of residence, e-mail, telephone number and social media account for direct marketing and social media marketing. We will delete this data as soon as you unsubscribe from our newsletter or indicate that you no longer wish to be contacted by us.
To enable and optimize this website, we use analytics and retargeting services. We have a commercial interest in using your surfing behavior and related data to analyze our service and improve it where necessary. We will track your use of our website with Google Analytics and a Facebook Pixel and are bound by the retention periods of Google and Facebook.
These services use cookies. Cookies are small pieces of information that are sent to your browser when you visit our website and are then stored on the hard drive or in the memory of the device you use to visit our website. These cookies will not damage your devices.
In addition, Facebook collects target group statistics by means of a cookie. With this data we can place more targeted advertisements. These cookies are active for two years. However, the data collected by Facebook using this cookie is transmitted to us anonymized.
To enable posting reviews about our services, we process the content of your message with, if desired, your name and email. This data is stored via FeedbackCompany or our webshop. And when you want to contact us via the website, we ask for your name and email. When you post your message or send the contact form, this information automatically becomes visible to us. We delete the data from a sent contact form as soon as the contact request has been completed, unless an agreement results from this.
We process your name and the content of your message when you want to leave a comment on our articles or messages. This information automatically becomes visible and we will keep it until you delete your comment or we delete our message.
Finally, we process a password for your personal account on our website. We store this password encrypted in combination with your username. We do this to prevent security fraud. We store your account information until you delete your account.
If you have applied for a job with us and we enter into a working relationship with you, we process your name and address details, telephone number, date of birth, place of birth, e-mail address, BSN, IBAN, education and diplomas and possibly a passport photo. We need this information to conclude our employment contract. Without this information we cannot execute the agreement because, for example, we cannot pay your salary. We also make a copy of your ID or passport as a legal obligation and we ask you for a payroll tax statement. We keep this information in our administration for up to 7 years after you have left employment.
Article 3: How do we obtain this data?
We have obtained the above information from you as a customer, employee or website visitor, because you have provided this information to us. In addition, we may have obtained your data through one of our points of sale.
Article 4: What rights do you have with regard to this data?
The General Data Protection Regulation has given you a number of rights with regard to the personal data that you have had us process.
Inspection – You can at any time request ProFa Clean BV to inspect your data.
Change – If you would like to have your data adjusted, corrected, supplemented, shielded or deleted based on inspection, you can submit a request for this. You can also adjust a number of details in your personal account.
Objection – You can object to the processing of your data.
Data transfer – If you wish to transfer your data to another provider, we will provide your data in a structured and common form that can be opened by common digital systems.
Automated processing – You may always let us know your position on an automated decision and have this decision reconsidered by a third party.
Withdrawal – If we have processed data based on your explicit consent, you have the right to withdraw this consent. This may have consequences for the services we can provide you.
To exercise your rights, you can send a request to info@profaclean.nl. We will assess your request as quickly as possible. If we cannot fulfill your request, we will inform you why we are rejecting your request.
Article 5: Who receives your data?
ProFa Clean BV will not provide your data to third parties unless this is necessary for business operations or is required by a legal obligation. Your data may be passed on to processors, parties involved in the execution of our agreement and external advisors for the execution of the agreement. We conclude processing agreements with these third parties to optimally protect your privacy. We will not sell your data to third parties.
Article 6: Automated decision-making
ProFa Clean BV can use automated decision-making based on data you provide. It is therefore possible that you will no longer receive emails from us after certain inactivity.
Article 7: Final provisions
We recommend that you consult this privacy statement regularly as we may make changes to the policy. If you have any questions about this statement or the way we use your data, please send an email to info@profaclean.nl. If you have a complaint about the way we handle your data, you can also let me know. You can also contact the Dutch Data Protection Authority.
